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Are you a
customer success manager or an account manager?

You’re working hard to build stronger customer relationships, but your tools aren’t always keeping up

We understand your pain points

Incomplete
customer view

Fragmented data across platforms leads to an incomplete view of the account

Customer
volume overload

Too many customers, leaving managers constantly playing catch-up.

Hard to find
and win deals

Hard to track customer activity, making it tough to spot and close opportunities.

Want to understand how your CS function is performing?

Empower your customer success function with ImpactCraft

By reducing churn and improving NRR

01
Unified Data
Data across internal, external, and communication sources centralised to give you a holistic view
Unified Data
02
Actionable insights
Risks and opportunities identified to help you mitigate customer friction as well as improve cross-sell/upsell
Actionable insights
03
Agent assistance
All your customer queries answered in minutes to seamlessly prepare for quarterly customer meetings, review sessions, etc.
Agent assistance

ImpactCraft adapts to your workflows, based on your industry

If you are a B2B business using data to maintain customer relationships, our AI agents can help you stay ahead

Didn’t see your industry?  Contact Us

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