About Us: At ImpactCraft, we are an early-stage startup revolutionizing the Customer Success space. With the growing importance of SaaS business models, our platform empowers Customer Success Managers to drive business growth and strengthen relationships with existing customers. We use bleeding-edge technologies and a Generative AI-first approach to deliver highimpact, actionable insights that enable customer retention and expansion. If you're passionate about solving real-world problems using innovative technology and want to help build a product from the ground up, we'd love to have you on our team!

What You’ll Do: As our Technical Lead, you will play a critical role in shaping the product's future. You’ll lead a dynamic engineering team to design, develop, and maintain core features of our platform. This is a hands-on role, perfect for someone who enjoys architecting scalable systems and mentoring a growing team while performing active development (design, coding, unit testing) yourself.

Why ImpactCraft?

• Hands-On Experience: Get exposure to real-world projects that impact customer success in the SaaS industry.
• Cutting-Edge Technologies: Work with the latest tools in AI and cloud computing.
• Growth: Be part of a growing company where you can advance quickly and contribute meaningfully
• Collaborative Culture: Join an experienced team that values creativity, initiative, and innovation

Pune

• Strong problem-solving and analytical skill
• Experience mentoring and leading a development team
• Proactively collaborate with Product Managers and the User Experience team to align technical solutions with user needs and business objectives