Pricing That Reflects
How You Work
At ImpactCraft, we believe great customer success outcomes require collaboration, not silos.
That’s why we’ve designed a pricing model that works the way your team does.
Unlimited Users
Give your entire team—CS, Sales, Product, and Leadership—full visibility without extra costs. We charge by account, not by seat.
Pricing by Account Tier
We price based on the number and type of accounts, categorized by service level and engagement frequency
Platinum Accounts
High-touch, high-value accounts with frequent CS engagement and complex needs.
Gold Accounts
Medium-touch accounts with regular check-ins and proactive support.
Silver Accounts
Low-touch accounts that require minimal but essential visibility and updates.