The operating system
for modern
|
AI-Agent assisted, Human led
Are you a
customer success manager or an account manager?
You’re working hard to build stronger customer relationships, but your tools aren’t always keeping up
We understand your pain points
Incomplete
customer view
Fragmented data across platforms leads to an incomplete view of the account
Customer
volume overload
Too many customers, leaving managers constantly playing catch-up.
Hard to find
and win deals
Hard to track customer activity, making it tough to spot and close opportunities.
Want to understand how your CS function is performing?
Empower your customer success function with ImpactCraft
By reducing churn and improving NRR
Watch a video01
Unified Data
Data across internal, external, and communication sources centralised to give you a holistic view
02
Actionable insights
Risks and opportunities identified to help you mitigate customer friction as well as improve cross-sell/upsell
03
Agent assistance
All your customer queries answered in minutes to seamlessly prepare for quarterly customer meetings, review sessions, etc.
ImpactCraft adapts to your workflows, based on your industry
If you are a B2B business using data to maintain customer relationships, our AI agents can help you stay ahead
Didn’t see your industry? Contact Us
